Legal
Privacy Policy
Last updated: March 25, 2026
This policy describes how Kaimatsu handles personal data when you use our website, purchase digital products or subscriptions, and interact with support. Paddle processes payments as Merchant of Record; see their policy for payment-specific details.
1Introduction
Kaimatsu ("we", "us", "our") respects your privacy. This policy explains what data we collect, why we collect it, how we use it, and what rights you have. This policy applies to all users of kaimatsu.com and related services, including our digital video editing plugins, asset packs, and Discord coaching subscriptions. For terms of use, see our Terms & Conditions.
2Information We Collect
- Account Data: name, email address, and account credentials.
- Payment & Billing Data: processed by Paddle (our Merchant of Record). We do not store credit card numbers. Paddle collects billing address, payment method details, and transaction history. See Paddle's privacy policy at paddle.com/legal/privacy.
- Usage Data: pages visited, features used, session duration, device and browser information, and IP address.
- Communication Data: messages sent through our contact or support forms and emails you send to us.
- Cookies & Analytics: we use essential cookies for site functionality and analytics cookies to understand usage patterns.
3How We Use Your Information
- To provide and maintain our services (plugins, asset delivery, and coaching access).
- To process transactions via Paddle.
- To communicate with you about your account, orders, and support requests.
- To improve our products and user experience.
- To comply with legal obligations.
4Legal Basis for Processing (GDPR)
- Contractual necessity: processing required to deliver products and services you purchased.
- Legitimate interest: analytics, fraud prevention, and improving services.
- Consent: marketing communications (you can opt out at any time).
- Legal obligation: tax records and compliance.
5Third-Party Services
We share data with the following categories of providers:
- Paddle (paddle.com/legal/privacy) — payment processing and Merchant of Record.
- Analytics providers — anonymized usage data.
- Email service providers — transactional and support emails.
We do not sell your personal data to third parties.
6Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for up to 24 months for legal and accounting purposes, after which it is securely deleted.
7Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to processing of your personal data, to data portability, and to withdraw consent at any time.
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at lumerahq6@gmail.com.
8Cookies
- Essential cookies: required for site functionality (login, preferences).
- Analytics cookies: help us understand how visitors use the site.
You can manage cookie preferences through your browser settings.
9Children's Privacy
Our services are not directed at individuals under 16. We do not knowingly collect personal data from children.
10International Data Transfers
If you access our services from outside the country where our servers are located, your data may be transferred internationally. We ensure appropriate safeguards are in place.
11Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
12Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or a notice on our website. Continued use after changes constitutes acceptance.
13Contact Us
For any privacy-related questions or to exercise your rights, contact us:
- Email: lumerahq6@gmail.com
- Telegram: @bossboy21
You can also reach us via our contact page.